We welcome your enquiries and are here to assist you with your orders and general questions regarding our products. Please reach out to us using the official communication channels provided below.
Customer Support Channels
Email Support: slippers@slipperyfluff.com
Telephone Support: +65 8903 7500
Customer Service Hours & Response Time
Our customer support team processes enquiries during standard working hours.
If you reach out to us outside of business hours or during busy periods, please leave a detailed message containing your name, order reference number (if applicable), and clear details of your query.
We aim to review and respond to all written customer messages within 24 hours of receipt.
Registered Business Details
For formal notices, corporate correspondence, or legal enquiries, please use the registered operator details specified below:
Brand Name: Slipperyfluff
Website Domain: www.slipperyfluff.com
Registered Office Address: 113 Eunos Ave 3, #01-15 Gordon Industrial Building, Singapore 409838
General Communication & Notice Conditions
Official Communication: To ensure proper documentation, order tracking, and prompt handling, all primary customer service communications must be conducted via the direct email address or phone number listed above.
Accuracy of Information: When contacting customer support, please ensure that all provided contact information and order details are accurate and complete to facilitate an efficient response.
Data Protection & Privacy: All personal data submitted through our contact forms, emails, or phone communications is handled in strict compliance with the Singapore Personal Data Protection Act (PDPA) and European data protection regulations (GDPR). For details on how we store and process your personal information, please refer to our Privacy Policy.