- Corporate Identity and Regulatory Governance
www.slipperyfluff.com is operated under registered commercial oversight in Singapore. All financial transactions, billing records, and operations are strictly executed in alignment with the applicable laws of Singapore and relevant European Consumer Protection and Data Regulations.
To ensure seamless payment recognition, transactions processed through this Website will appear on your official bank or card statement under the direct billing descriptor: www.slipperyfluff.com.
- Payment Processing & Transaction Monitoring
Payments made on www.slipperyfluff.com are processed through standard encryption protocols via our integrated payment gateway, Stripe. Please note that Stripe functions exclusively as an independent technical payment infrastructure processing service and does not act as a platform partner, affiliate, or representative of our business.
To protect both customers and our operations, standard risk assessment protocols and continuous transaction monitoring are executed to evaluate and mitigate abnormal or fraudulent payment activity.
- Payment Execution & Order Fulfilment
Customers are not required to hold, register, or log into a Stripe account to complete a purchase on our Website. Orders are completed directly through our standard checkout portal.
Upon the successful authorisation and receipt of payment, order processing and dispatch procedures are initiated in accordance with our standard operational timelines. Detailed information regarding delivery scheduling and transit times can be accessed directly on our dedicated Shipping Policy page.
- Accepted Payment Methods
We accept a variety of standard electronic payment methods. Customers may complete their transactions using:
Credit and Debit Cards: Visa, Mastercard, American Express
Digital Wallets: Apple Pay, Google Pay
All payment details provided during checkout must belong to the account holder or an authorized user of the designated payment method.
- Data Protection and Cookie Governance
We are committed to maintaining the privacy, security, and lawful handling of customer personal data in compliance with the Personal Data Protection Act (PDPA) of Singapore and the General Data Protection Regulation (GDPR) applicable to consumers in the European Union.
Cookie Consent: Our Website utilizes a technical banner mechanism to manage user preferences. Non-essential cookies, including analytical and performance tracking tools, are activated solely after a user has provided explicit consent by selecting the “Accept” option on our Cookie banner.
Privacy Controls: For further details regarding how customer information is collected, stored, and managed, please refer to our comprehensive Privacy Policy.
- Customer Support Commitments
For any payment-related inquiries, order processing questions, or transaction clarifications, our customer support team is available to assist you. We commit to responding to all written customer communications within 24 hours.
Please direct all inquiries to our official communication channels below:
Registered Address: 113 Eunos Ave 3, #01-15 Gordon Industrial Building, Singapore 409838
Telephone: +65 8903 7500
Customer Support Email: slippers@slipperyfluff.com